Cancellations Policy

Cancellations Policy

What is Cancelled Order?

• Cancelled Order – If the order is not shipped and if you cancel it would be a Cancelled order.

When can I cancel an order?

You can cancel your order if shipment process has not yet started at our warehouse. If orders have been processed for shipping, cancellation request will not be entertained. This does not mean, you cannot cancel the order forever. Cancellation of the order after shipping, will be treated as Returned Order and procedures applicable to Returned Orders will be followed.

Generally, orders received between 10.00 AM of previous day to 9.59 AM of current day, will be taken for shipment processing for that current day. Say, if Order No.1 is placed on 2.00 PM of 01.04.2025, Order No.2 is placed on 9.30 AM of 02.04.2025 and Order No.3 is placed on     10.30 AM of 02.04.2025, time allowed to cancel the order nos. 1 & 2 is upto 10.00 AM of 02.04.2025 and Order no.3 can be cancelled till 9.59 AM of 03.04.2025. This is for illustration purpose only and time mentioned here are subject to changes as we decide.