Returns & Exchange

What is Returned Order & Exchange?

  • Returned Order – If you intend to cancel the order and couldn’t do so as above, you can return the order. This will be treated as Returned order.
  • Exchange – It is the process of replacing the item with same price, originally bought if exchange request is accepted. If you wish to exchange an item for a product with different price, we suggest you to return it and purchase the new item separately by placing a new order.

Note: Refund processing and time taken to refund will not be same for above situations. Refunds for Cancelled Orders will be faster than refunds for Returned Order.

Conditions for return/exchange:

  • Please notify us through email to support@lifesgood.co.in of receipt of a Damaged / Defective product within 24 hours of receipt of goods with reason for return or exchange. No other communication channels are entertained for informing this.
  • Products/Items should be unused. It should be unopened condition. So, customers should return the Product as if as it is in original state and in saleable condition.
  • Products should be returned in their original packaging along with the original price tags, all other tags, labels, invoices and all other attachments to goods.
  • It is advised that the returning products should be safely and adequately packed so that there is no further damage of goods in transit.

To what address should I return?

M/s Life’s Good Sustainable Private Limited,

No 34/21, ESI Ring Road, Matham Agraharam, Mookandapalli, Hosur, Krishnagiri- 635126, Tamil Nadu, India.